Play responsibly, stay safe
99bed believes that entertainment should be enjoyed within limits. Our protection tools and support services help you stay in control at all times.
Core principles of responsible gaming
Online gaming and betting is a form of entertainment — just like watching a film or going to a cricket match. 99bed always wants you to enjoy this entertainment with pleasure, but responsibly. For some people, excessive gambling can become a serious problem — financial pressure, family conflict, or a decline in mental health. This page will help you recognise those boundaries and take the right steps if needed.
The 99bed platform is for players aged 21 and above only. Age verification is a mandatory part of our account registration process. We do not allow minors to open accounts or play games, and there is no compromise on this.
Recognise the warning signs
If you find it hard to stop betting, keep playing to try to recover lost money, hide your gambling from family or friends, or are facing financial difficulty — get support right now. This is not a sign of weakness; it takes courage.
Our protection tools
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A 24-hour cooldown applies if you want to increase it.
Time-Out Feature
Need a short break? You can temporarily close your account for anywhere from 1 day to 6 weeks. While the time-out is active, logging in or placing bets will not be possible.
Self-Exclusion
If you need a longer break, choose self-exclusion. Your account can be closed for 6 months or permanently. This period cannot be ended early.
Betting History Review
View your complete transaction and betting history at any time. Analyse your own playing patterns and make informed decisions.
24/7 Support Service
The 99bed support team is available 24 hours a day via live chat and email ([email protected]) in both Bengali and English. Feel free to reach out for any issue.
Age Verification System
We follow a strict age verification process to ensure no one under 21 can open an account. Protecting minors is our priority.
Steps to set your limits
Log in to your account
Log in to your 99bed account and go to the profile menu. Select the "Responsible Gaming" option.
Choose your limit type
Set limits for deposits, losses, or session time — each one separately. Every limit works independently.
Set the amount and time period
Choose whichever period suits you — daily, weekly, or monthly — and enter the amount.
Confirm
The limit will take effect as soon as you click the save button. A confirmation message will also be sent to your email.
Deposit & Withdrawal Information
- Minimum deposit: ৳100 for each method
- Minimum withdrawal: ৳800
- Withdrawal time: usually 5–30 minutes
- Payment methods: bKash, Nagad, Rocket, bank transfer
- Transactions secured with SSL encryption
- Once a deposit limit is set, deposits beyond that amount will not be allowed
- Betting is for entertainment only — not a source of income
Get support right now
If you are experiencing any gambling-related problems, contact the 99bed support team — we will help without judgement.
- Live Chat — active 24/7, chat in Bengali
- Email: [email protected]
Self-Exclusion & extended breaks
Sometimes more than a short time-out is needed. Self-exclusion is a powerful tool that keeps you from accessing 99bed by your own choice. It is not a punishment — it is a conscious decision you make for yourself.
During self-exclusion you will not be able to log in, place bets, or play any games, and no promotional communications will be sent in your name. We ensure that no bonus offers reach you while an active exclusion is in place.
Once self-exclusion ends, you will need to contact our support team to reactivate your account and follow a cooldown period. This step is intentionally kept a little involved so that restarting does not happen on impulse.
Time-Out
- 1 day to 6 weeks
- Takes effect immediately
- Ends automatically when the period is up
- Ideal for a short break
Self-Exclusion
- 6 months to permanent
- Cannot be lifted early
- Promotional communications stopped
- The right path for long-term issues
Healthy betting habits
Responsible gaming is not just about setting limits — it is an overall mindset. Keep the following in mind when playing at 99bed:
- Only bet money whose loss will not affect your daily life.
- Never think of betting as an alternative income or a way to pay off debt.
- Avoid playing when you are feeling down, angry, or under stress.
- Set a time limit and budget before each session and stick to them.
- Be cautious of the urge to place larger bets to recover losses after a losing streak.
- Take regular breaks — step away during games, drink some water, spend time with family.
- Never bet while under the influence of alcohol or medication.
Age verification & minor protection
No one under the age of 21 is permitted to create a 99bed account or place bets. If there are minor members in your household, use parental control software on your device and keep your password private.
If you have any concerns, contact us — we will take the necessary action.
Frequently Asked Questions
Enjoy responsibly
All games and betting services at 99bed are here for you — within limits, safely.